Resident Benefits Package

At New Age, we're committed to ensuring our residents have the best rental experience possible and are benefitting from renting through our company. This package of various financial and lifestyle perks was designed to offer additional value to a tenant's monthly rent payments, put money back into a their pockets, and tackle the major issues they face.

General Benefits

Build your credit with on-time rent payments.

Report your on-time rent payments to to build your credit. Receive rewards & incentives such as gift cards to select brands and boost credit just by paying rent on-time.

Free security deposit charge review.

When you move out, you can request a third-party maintenance team to do an independent review of your security deposit charges, comparing them to market norms.

You have our word.

This benefit guarantees move-in maintenance completion in a 2-week time period. If work is not completed within this timeline, you’ll receive a $50 gift card to Doordash.

Forget to pay rent? We'll waive your fee.

Late rent payment fee can be waived twice per lease term. Payment must be made by the 20th of the month to have the fee waived.

Clogs are super annoying.

When you’re dealing with clogged or slow drain issues, you can request free preventative supplies to clear your drain so you can fix it quickly.

From tenant to property owner!

All previous residents of New Age will have their brokerage fee completely waived when they buy or sell property through us!

Reimbursements

Break something? We got you.

Receive up to $5,000 in reimbursements for accidental damage caused to the property. Claims may be made twice per quarter, up to a $1,250 value.

Locked out? Get reimbursed for the locksmith fee.

Lockouts happen to everyone, usually at the most inconvenient times. We're here to help you with the cost burden of calling a locksmith. With this benefit, you’ll receive up to $50 to be reimbursed for a lockout.

Free hotel stay in case of emergency.

If certain after-hours emergency situations cannot be resolved promptly, we will reimburse you $250 for any overnight stay at a hotel.

Missed an appointment? Get reimbursed.

If you get charged a trip fee for a missed maintanence appointment, you will be eligible for reimbursement for up to 50% of the cost.

Exclusive Deals

IdentityIQ

Protect your identity with IdentityIQ. Get discounts on protection plans with $1M reimbursement, monitoring, and more.

Sure

Sure is the global insurance technology leader that unlocks the potential of digital insurance. With Sure, residents can purchase a renters insurance policy completely online.

DAVE

Get more money to help cover rent, fill your tank, tackle your to-do list, or take advantage of a now-or-never opportunity. Get $500 advanced, get paid up to 2 days early, and earn up to 15% cash back with Dave’s mobile banking app.

Marble

Insurance rewards you didn't know you have. Residents can earn 700+ marbles ($7+) when they sign up, add at least one active policy, and take control of their insurance. Marble members manage, shop, and earn rewards on their existing insurance policies, all in one seamless digital wallet.

Sheets & Giggles

Residents receive discounts on soft, sustainable eucalyptus sheets, comforters, duvet covers, pillowcases, and more.

Freewill

Get peace of mind. It takes less than 20 minutes to write or update your legal will for free.

  • Is there a cost to this package?

    The cost of the RBP is $25/month and is automatically included in all lease agreements.

  • How does this impact my rent increase?

    The cost of the package reduces the total rent increase so that our tenants are not spending more than they would have with a typical increase.


    For example, if your rent increase was going to be $40, it will instead be $15 plus the $25 RBP charge.

  • Can I opt out of this package?

    There is no option to opt-out, as it impacts our entire portfolio. We are unable to opt-out on an individual basis, as any resident can access it at any point.

  • Is the cost of the package per person or per unit?

    The cost of the Resident Benefits Package is charged per unit. So, regardless of how many tenants are on a lease, the total is the same.

  • Doesn't my renter's insurance already offer what is included in the RBP?

    No, renters insurance is an insurance policy that can cover theft, water backup damage, certain natural disasters, bodily injuries, and more in a rented property. The RBP covers things like tenant-caused property damage, lockouts, and missed appointments.

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